Mark Matousek/Business InsiderIndeed.I’ve flown Spirit Airlines three times, and have been consistently disappointed.But my most recent trip with the airline was the worst travel experience of my life.I arrived in New York 34 hours later than originally scheduled for reasons both within and outside of Spirit’s control.Only once did I feel like I was treated with anything but indifference by the airline and its employees.Had Spirit’s customer service exceeded my expectations, the trip could have reversed my negative opinion of the airline.But I’m now even more motivated to never fly Spirit again.Sign up for Business Insider’s transportation newsletter, Shifting Gears, to get more stories like this in your inbox.Visit Business Insider’s homepage for more stories.I tend to have good luck with
I flew Spirit Airlines and had a nightmarish, 34-hour delay with terrible customer service and I'll never use the airline again
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